Privacy Policy

Last updated: August 2026

Willowgate Trout & Salmon Fishing Co. Ltd owns and manages this website. We are committed to protecting your privacy and handling your personal information responsibly and securely.

This Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we may collect

When you contact us or interact with our website, we may collect personal information including:

  • your name

  • your email address

  • your telephone number

  • information you provide within an enquiry or message

  • information you provide when making a booking or purchasing our products or services

  • technical and usage information relating to your use of our website

We only collect information that is relevant to the purpose for which it is required.

How we use your information

We may use your personal information to:

  • respond to enquiries and requests

  • provide information about our products and services

  • manage bookings, orders or other customer requests

  • process payments and maintain appropriate financial records

  • administer and improve our website and services

  • understand how visitors use our website

  • meet our legal, regulatory and accounting obligations

  • protect the security and integrity of our website and business

Under UK data protection law, we must have a lawful basis for processing your personal information. Depending on the circumstances, this may include your consent, fulfilling or preparing to enter into a contract with you, complying with a legal obligation, or our legitimate interests in operating and improving our business.

Website analytics

We use website analytics to help us understand how visitors use our website and to monitor its performance.

This may include information such as pages visited, how visitors arrived at the website and general information about visitor activity. We use this information to produce aggregated statistics and help us improve our website and visitor experience.

For more information about cookies and similar technologies used on our website, please see our Cookie Policy.

Sharing your information

We do not sell your personal information.

We may share personal information with trusted third-party service providers where this is necessary to operate our business or provide our services. This may include providers involved in website hosting, IT services, payment processing, booking systems, professional services or other business administration.

We may also disclose personal information where we are required to do so by law or where necessary to establish, exercise or defend our legal rights.

Where third parties process personal information on our behalf, we take appropriate steps to ensure that information is handled securely and in accordance with applicable data protection requirements.

Third-party websites and services

Our website may contain links to third-party websites and services, including social media platforms, review websites and booking or payment services.

If you follow a link to another website or service, that organisation will be responsible for how it collects and processes your personal information. We recommend reviewing the privacy policy of any third-party service you use.

How we store and protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss.

These measures include appropriate security protections for our computer systems and website. Our website uses SSL encryption to protect information transmitted between your browser and the website.

Some information may be stored securely using third-party cloud or technology providers.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying any legal, accounting or regulatory requirements.

Retention periods will vary depending on the type of information and the reason we hold it.

Your data protection rights

Under UK data protection law, you may have the right to:

  • be informed about how your personal information is used

  • access the personal information we hold about you

  • ask us to correct inaccurate or incomplete information

  • ask us to erase your personal information in certain circumstances

  • ask us to restrict the processing of your information in certain circumstances

  • object to certain types of processing

  • request the transfer of your information in certain circumstances

  • withdraw your consent where we rely on consent to process your information

  • not be subject to certain decisions based solely on automated processing

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of these rights, please contact us using the details below.

Contacting us about your information

If you have any questions about this Privacy Policy, would like to know what personal information we hold about you, or would like to exercise your data protection rights, please contact:

Willowgate Trout & Salmon Fishing Co. Ltd
Lairwell
Kinfauns
Perth
PH2 7JU

willowgatecafe@gmail.com

We will respond to valid data protection requests within the timescales required by applicable law.

Complaints

If you have concerns about how we use your personal information, please contact us in the first instance so that we can try to resolve the matter.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

Any changes will be published on this page and the date at the top of the policy will be updated accordingly.